In a nutshell, because we work for YOU, and we do all the work.  If you deal with insurance companies directly you run the risk of receiving a poorer level of service, and reduced choice.  For example, you may be told that you can have a replacement vehicle, then left to sort this out yourself, or be offered an inferior vehicle to your own.  You may be told that you must use one of the insurer’s approved repairers, and not the repairer of your choice. You could be asked to pay charges up front, and wait for months before you are reimbursed.

If you call us, we arrange a replacement vehicle as close as possible to your own, we work with your choice of repairer.  We arrange for recovery and safe storage of your vehicle if it is beyond repair. 

We deal with engineers, repairers and insurers until your case is settled, and we keep you informed every step of the way until you are back on the road again.